You can cancel your reservation by sending us your choice via an email to the address: contact@background.paris
Any order, once validated by secure payment, is considered firm and final.
The cancellation conditions for the services are as follows:
Cancellation more than 72 hours before the experience: free of charge. Cancellation less than 72 hours before the experience: 100% fee
In very rare cases, when the visit is canceled by Background ParisParis, for whatever reason that is our fault, you will be fully reimbursed.
In some cases, Background Paris may allow the participant to apply the refund to a new reservation, on a new dare.
Background Paris reserves the right to cancel or modify an experience. In case of modification, the customer will be free to accept it or not. If he refuses it, the customer will be reimbursed without this giving rise to additional compensation.